Services

Scoped in conversation, not from a price list.

No off-the-shelf pricing for off-the-shelf problems. Here's how custom work is structured. (The Conversation Builder is the exception: it has a price, and you can start today.)

Service tiers

Three tiers, scoped to fit

Tiers describe depth and sophistication, not fixed packages. We'll land on the right fit together in a discovery conversation.

Essential

Solid, fast, effective

  • Custom SCORM-compliant modules for your LMS
  • Interactive scenarios and knowledge checks
  • Clean, accessible, mobile-friendly design
  • Continuous Improvement Credits included
Discuss a project
Enterprise

Curriculum-scale builds

  • Everything in Professional
  • Multi-module series and full curriculum design
  • Consistent design system across your library
  • A custom Conversation Builder plan for the whole organisation
  • Preferential credit rates for ongoing iteration
Discuss a project
Continuous Improvement Credits

Training that keeps improving after launch

Most vendors hand over a zip file and disappear. Lazuro projects include bundled credits you can spend on updates, refinements, and iterations after go-live.

Bundled at kickoff

Every project includes an allocation of improvement credits at a preferential project rate. Budgeted upfront, no surprise invoices later.

Spend as you learn

Policy changed? Learner feedback surfaced a gap? A scenario needs a new branch? Use credits to keep the content current and effective.

Top up anytime

When your initial allocation runs down, top-up credits are available, so the relationship continues for as long as the content works for you.

How we work

From first conversation to launch

Discovery

A no-obligation conversation about your audience, the capability gap, and what success looks like. We scope the tier and approach together.

Design

Learning design first: structure, scenarios, and assessment mapped and agreed before anything is built. You'll see exactly what you're getting.

Build & review

Iterative development with review checkpoints, so you see working drafts rather than surprises at handover.

Launch & improve

Deployment support for your LMS, then ongoing iteration using your Continuous Improvement Credits.

Smaller ways in

Not every job is a module

Two things teams often need before, or instead of, a full build.

Self-serve · from $0

A practice conversation, this week

Write the scenario yourself in the Conversation Builder, talk it through, and embed it in your LMS. If you'd like a second pair of eyes on the character or the scoring before learners see it, that's a short piece of work.

The Conversation Builder →

Fixed scope

When the SCORM package won't behave

Completion that never registers, scores that vanish, bookmarks that reset, a package that passes in one LMS and fails in the next. I test packages against a strict mock LMS, find what's actually wrong, and fix or rebuild the wrapper.

See Casing, the packager →  ·  Describe the problem

Or build the capability instead

Some teams don't want the work done. They want to be able to do it.

Everything above is built for you. If what you actually need is for your own designers to get faster, there's a one-day workshop on Sustainable AI Practice: using AI to build the tools that make your learning objects, rather than paying a model to remake them from scratch every time. Everyone leaves with something that runs.

See the training day →

Ready to scope a project?

Tell me about your audience and the capability you're trying to build. I'll come back with an honest view of the right approach.

Start a conversation